Thanks to the mass of information that NXT-fleet platform can handle, our company is able to manage all projects related to the connected vehicle universe and find solution adapted to the specific needs of companies, whatever the type of business and the size of the fleet.
Our project managers find innovative solutions that reduce the global cost of the vehicle fleet and optimize the fleet management.
Moreover, our sales team and our technical engineers accompanies you during all the stages of the implementation of our solution and beyond:
-We analyze your specific needs and find a solution adapted, whatever the type of your business and the size of your fleet Our technical team organize the installation of the hardware and its activation.
-We take care of the training of your teams.
-We provide an in-house customer service with representatives and technicians all over the country.
-We have three levels of customer service, allowing it to respond to issues ranging from minor to critical. Our Engineers and Technicians are trained in Europe and U.S. and adequately handle all customer issues and questions.
We answer all inquiries within 24 hours, and 99% of inquiries are resolved within 3 days.
Because the technicality of our devices requires the highest degree of professionalism and skills, we entrust the installation of NXTelematics devices to professionals who uphold the top industry standards.
NXTelematics has concluded agreements with a selected network of installers with a nationwide presence. These professionals are specialized in the installation of telematics devices and all have the certification MECP (Mobile Electronics Certified Professional).
The Mobile Electronics Certified Professional (MECP) program (source : https://mecp.com), is the only nationally recognized credential that certifies mobile technology installation technicians and sales people on automotive information technology, entertainment, navigation, safety and security systems. The MECP program certifies technicians on the installation techniques, recommended practices and important functionality of automotive information technology, entertainment, navigation, safety and security systems